Pullman Melbourne City Centre Hotel, Melbourne | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

265 Little Bourke Street, Melbourne, Australia, 3000

Pullman Melbourne City Centre stands in Melbourne CBD, surrounded by designer boutiques, cafe-filled laneways, and cultural venues. This 5-star property features thoughtfully designed spaces reflecting Melbourne's urban creativity, equipped with a fitness center and concierge services.

Modern Tech Rooms

Spacious guest rooms at Pullman showcase 55-inch Smart TVs with FOXTEL and Chromecast integration. Each accommodation includes Bose wireless speakers, GHD straighteners, rainfall showers, and Aspar Aurora Spa products.

Multiple Dining Venues

The Louden Kitchen & Grill serves home-style fare with a contemporary twist, featuring prime meats and specialty sauces. Eva's Restaurant & Bar offers seasonal ingredients, while Cocoon Bar provides a lounge setting.

Work and Recreation

The hotel's fitness center accommodates both individual workouts and group sessions. A computer station and banquet hall support business functions, while rock climbing options exist nearby.

Central CBD Location

The Swanston Hotel, now Pullman Melbourne City Centre, sits 0.5 miles from Block Arcade and 0.5 miles from Federation Square. Melbourne's tram network provides direct access throughout the city.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Queen Room

Max:

2 persons

360 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Superior King Room

Max:

2 persons

390 sq. feet

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Deluxe King Room

Max:

3 persons

435 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Available transportation options

City Center

Melbourne1400 ft

Airports

Essendon Fields (MEB) 9.5 mi

Tullamarine (MEL) 13.7 mi

Train

Flinders Street Station2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Rooftop Bar

“During my stay, I visited the rooftop bar, and it was an absolute highlight. The atmosphere was good, with excellent drink options and attentive service. I particularly enjoyed the pizzas, which were a standout. It was a great spot to unwind after a long day.” view full review

Stylishly Designed Bathrooms

“I was impressed with the modern design of the bathroom in my room. It was aesthetically pleasing and comfortable, making it a pleasure to freshen up after my adventures in the city. The cleanliness was also great, which added to my overall satisfaction.” view full review

Modern and Comfortable Rooms

“The room I stayed in was spacious and newly renovated, boasting stylish decor. The bed was incredibly comfortable, providing a perfect night's sleep. I appreciated having a separate lounge area, which made my stay even more enjoyable.” view full review

Comfortable Relaxation Space

“The room featured great media options, making it easy to unwind after a busy day. I enjoyed using the available technology to catch up on my favorite shows without any hassle. It was the perfect relaxation space.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Live entertainment
Sauna

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

265 Little Bourke Street, Melbourne, Australia, 3000

Map view

street view

265 Little Bourke Street, Melbourne, Australia, 3000

City landmarks

Casinos

Crown Melbourne

1.1 mi

Stadiums

Melbourne Cricket Ground

1.5 mi

7 Riverside Qy Southbank

Eureka Skydeck

4000 ft

Gallery

National Gallery of Victoria

2700 ft

Aquarium

SEA LIFE Melbourne Aquarium

4700 ft

Botanical Garden

Royal Botanic Gardens Victoria

1.5 mi

btwn Spring & Elizabeth Sts

Collins Street

3000 ft

Square

Federation Square

2500 ft

Gallery

Melbourne Arts Center

3900 ft

Birdwood Ave

Shrine of Remembrance

1.3 mi

Carlton Gardens 11 Nicholson Street

Royal Exhibition Building

5200 ft

Museums

Old Melbourne Gaol

2900 ft

Parking area

Docklands Stadium

1.0 mi

Museums

Melbourne Museum

5100 ft

Flinders Street Federation Square

Acmi

2400 ft

Parks

Fitzroy Gardens

1.0 mi

Parks

Carlton Gardens

5200 ft

Museums

Immigration Museum

3800 ft

Public Building

Parliament House of Victoria

2700 ft

Hosier Lane

2200 ft

Zoo

Melbourne Zoo

2.1 mi

Museums

Old Treasury Building

3400 ft

Church

St Patrick's Cathedral

3900 ft

Monuments and Landmarks

Cooks' Cottage

5200 ft

River

Yarra River

4900 ft

Nearby

Mall

Block Arcade

1500 ft

Libraries

State Library Victoria

1400 ft

Church

St. Paul's Cathedral

1900 ft

Little Bourke Street

Chinatown

1400 ft

Store

Melbourne Central

1500 ft

Restaurants

Chin Chin

2400 ft

Target Centre 222 Bourke St

Eva's Restaurant & Bar

300 ft

Mezzanine

Namoo Japanese Cafe

300 ft

1/167 Queen St

Belleville

300 ft

Globe Alley Lift access via. 234 Swanston St

Hopetoun Tea Rooms

1500 ft

421 Bourke St Hopetoun House

The Lounge

300 ft

243 Swanston St

Gaylord Indian Restaurant

500 ft

33 Spencer St Docklands

Reviews and Ratings

Feedback from previous guests about their experience.

72%

enjoyed the hotel and would happily return

7.2/10

Very good

Rooms

7.2

Location

9.2

Service

7.6

Dining

6.0

Jerry

United States of America, February 2025

5.4/10

My stay at Pullman Melbourne on Swanston was fairly disappointing. While I found the location to be centrally located and convenient, the room cleanliness left much to be desired. The staff interactions were inconsistent, with some being helpful while others were unapproachable. Overall, it wasn't a great experience due to the conditions of the room and the lack of follow-up from management.

Rooms

5.0

The room on the 4th floor was modern but unfortunately not clean, as there was hair on the bathroom floor.

Service

5.0

The service was mixed; I encountered one very helpful staff member, but overall, the staff seemed unfriendly and poorly trained.

Location

8.0

The location is very accessible and central, making it easy to get around the city, although taxis have limited access directly to the hotel.

Dining

5.0

Ordering breakfast was confusing, and I ended up overpaying for options I didn't realize I was getting. Clearer communication is needed.

Facilities

6.0

The hotel offers modern amenities but lacks in functionality and thoughtfulness in design.

Troy

United States of America, December 2024

8.0/10

My stay was a mixed bag. The hotel is beautiful with spacious and comfy rooms, and the staff did their best to help me out. Unfortunately, renovations were quite disruptive, starting early and sometimes going late into the night. Overall, it was not the relaxing stay I had hoped for, especially for a hotel of this caliber.

Rooms

9.0

I found the rooms to be lovely and spacious with good air conditioning and great city views from the 11th floor. The bathroom was large and comfortable, making my stay more enjoyable.

Service

8.0

The front desk staff were very helpful, especially Carolina, Aldo, and Daniel. They went above and beyond to assist with my room change towards the end of my stay.

Location

10.0

The hotel is perfectly situated for exploring Melbourne, right at the base of China Town and close to all major attractions.

Dining

7.0

While the restaurant had some standout steaks, the overall dining variety was limited. Room service was okay, but I only dined there once.

Facilities

6.0

The facilities seem to be undergoing renovations which affected accessibility. Several elevators were out of service during my stay, which was inconvenient.

William

United States of America, December 2024

8.0/10

I had a good stay overall, with a great location right in the heart of the city. The staff were mostly friendly, although I encountered a slight issue at check-in. My room was comfortable, but the bathroom could use some improvements. The price felt reasonable for the location, but there were a few minor drawbacks such as construction noise at night.

Rooms

7.0

The room was comfortable, but the bathroom was small and impractical.

Service

8.0

The staff went above and beyond to assist me during my stay, although there was a hiccup at check-in.

Location

10.0

The hotel is conveniently located in the city center, making it easy to access shops and restaurants.

Dining

7.0

Dining options were decent, but the breakfast hours are a bit late for business travelers.

Facilities

8.0

Facilities were good, with a nice bar and restaurant, though I didn’t get to use the gym.

Jane

United States of America, December 2024

6.6/10

I had a pleasant stay at the Pullman, but it wasn't without its challenges. The room was modern and generally well-kept, but street noise was a significant issue that affected my sleep. The staff were friendly and accommodating, but the dining experience left something to be desired. Overall, the value is decent if you can handle the noise, but next time I might choose a quieter location.

Rooms

7.0

My room was spacious and exceptionally clean, featuring a modern setup, but the bathroom felt old and needed an upgrade.

Service

7.0

The staff were generally very helpful, but I encountered a lack of communication during check-in which was frustrating.

Location

8.0

The hotel is right in the heart of the city, making it very convenient to explore Melbourne, but this also means it comes with the noise of city life.

Dining

5.0

Dining was a mixed bag; the options were good but the food quality, especially at breakfast, was lacking.

Facilities

6.0

Facilities were decent, but the bar didn't serve spirits, which was a letdown during my stay.

Michelle

United States of America, October 2024

8.8/10

I had a wonderful stay at this newly renovated hotel in the heart of the city. The rooms were beautifully designed, modern, and incredibly comfortable. However, I was disturbed by some construction noise in the morning, which made it difficult to fully enjoy my rest. Overall, I really loved the hotel's unique touches and would definitely return.

Rooms

9.0

The room was spacious, modern, and immaculate, featuring a comfortable king bed that ensured a great night's sleep. The decor was edgy and contemporary with some lovely Melbourne-themed touches. However, there could be improvements, like a handheld shower and a mirror at the desk for women.

Service

10.0

The service at the hotel was exceptional, with staff going above and beyond to assist us. From a smooth check-in to help with amenities, they were very responsive and helpful.

Location

10.0

The hotel's location is fantastic, surrounded by numerous cafes and shops. It’s incredibly convenient for exploring the city and close to transport options.

Dining

7.0

I enjoyed the dining options available, though I found them to be above-average rather than exceptional. The on-site restaurant offered some good meals, but there were plenty of food choices nearby.

Facilities

8.0

The hotel offers impressive facilities, including a gym and a rooftop bar with a lovely happy hour, but I didn't have a chance to explore everything.